skip to Main Content

Terms and conditions

These conditions govern the sale and supply of products from Sandals Amalia to you. Sandals Amalia may modify these conditions in the future. Any changes to the current conditions will be communicated by e-mail to registered users and will have immediate effect from the moment of their publication on the site.

THE CONTRACT BETWEEN YOU AND Sandals Amalia

There is no commitment between you and Sandali Amalia until Sandali Amalia has sent you an e-mail confirming receipt of the order and its acceptance. Sandali Amalia has the right to withdraw from any commitment in the event of obvious errors or inaccuracies concerning the goods or orders that appear on the SANDALIAMALIA.IT website

PRICES AND AVAILABILITY

The prices of Amalia Sandals products are clearly indicated on the website and are inclusive of VAT. The shipping cost must be added to the price of the product, the amount of which varies according to the quantity and weight of the total order, as well as the delivery method. The price and availability data shown on the SANDALIAMALIA.IT site are subject to change without notice, but the price indicated at the time of the order is valid for payment.

OBLIGATIONS OF THE PURCHASER

Once the “online” purchase procedure has been completed, the consumer undertakes and undertakes to print and keep these general conditions, which, moreover, he will have already viewed and accepted at the time of registration. These general conditions can be updated or modified at any time by Sandali Amalia, who will communicate them on the website homepage and by e-mail. The consumer undertakes and obliges, whenever there is a modification of these general conditions, to provide for their printing and storage. It is strictly forbidden for the buyer to enter false, and / or invented, and / or invented data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data and e-mail must be exclusively their real personal data and not of third parties, or fantasy. It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Sandali Amalia reserves the right to legally prosecute any violation and abuse, in the interest and for the protection of all consumers. The customer indemnifies Sandali Amalia from any liability arising from the issue of incorrect tax documents due to errors relating to the data provided by the customer, the customer being solely responsible for the correct insertion.

ONLINE DISPUTE RESOLUTION FOR CONSUMERS

The consumer residing in Europe must be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve any dispute relating to and / or deriving from contracts for the sale of goods and services stipulated on the net in a non-judicial manner. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at the following link (http://ec.europa.eu/consumers/odr/). The Data Controller is available to answer any questions sent by email to the email address published in this document.

CURRENT LEGISLATION AND COMPETENCE

The contracts between you and Sandali Amalia will be subject to Italian law and all disputes will fall within the jurisdiction of the Court of Tempio Pausania

DELIVERY OF PRODUCTS

Sandali Amalia will deliver the ordered products to the address you indicated in the registration (unless requested in the notes at the time of order confirmation). All delivery times shown on SANDALIAMALIA.IT are estimates based exclusively on the normal processing of the order and on the delivery times declared by the carriers. The couriers used do not make prior calls or manage requests for shipments at particular times.
Shipping costs include handling and packaging costs and postage. Management costs are fixed, while transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We cannot group two separate orders placed separately, therefore shipping costs will be charged for each of them. Your parcel will be sent at your risk, but special attention is paid in case of fragile objects.
The boxes are suitably large and your items are well protected.

RESPONSIBILITY

Sandali Amalia assumes no responsibility for any disservices attributable due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, from carrying out the shipment in times agreed in the contract. Sandali Amalia will not be liable to any party for damages, losses and costs incurred as a result of the non-execution of the contract (for the reasons mentioned above), having the consumer entitled only to the refund of the price paid. Likewise Sandali Amalia is not responsible for any fraudulent and illegal use by third parties, of checks and other means of payment, when paying for the products purchased.

RIGHT OF WITHDRAWAL

The customer has the right to withdraw, without penalty, within and not later than 30 working days from delivery. Persons not classifiable as consumers are excluded from the legislative decree, i.e. those who act for purposes related to their professional activity, that is, those who place an order indicating the VAT number for the invoice. The right of withdrawal is exercised within the deadline, upon request of authorization to the e-mail address info@sandalimalia.it. The change or return of clothing (including accessories) is allowed in the event that the products are defective, do not meet expectations or are not of the desired size. In these cases the service is free and the shipping costs of the return and any size change are always borne by Sandals Amalia. The products must reach us intact, not worn or stained, they must be in the original packaging, complete with labels and any other possible component. Failure to comply with these principles renders the right of withdrawal inapplicable. We invite customers to collaborate with us following our procedure for sending returns and not to send us goods for which the right of withdrawal is not applicable. Once the goods have been received, Sandali Amalia will agree to change the size or refund the full amount paid by the customer, excluding shipping costs, directly to the credit card used for payment, via the PayPal platform.
Attention: in the event that the right of withdrawal is not applicable, the products will be sent back to the sender with shipping paid by the customer.

Close search

Basket

Open chat
Need help?
Hello, can I help you?